telco
Nationwide Aussie telco outage cause "too technical" to explain: The answer may be in a (heavily redacted) Canadian report
How not to share a root cause analysis: Lessons from Australia's Optus and Canada's Rogers...
telco
How not to share a root cause analysis: Lessons from Australia's Optus and Canada's Rogers...
CIO
"We've really stretched the use of it; I'd say it's great value..."