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Nuance

Featured | Mar 16, 2023

Nuance is taking ChatGPT to the contact centre: Redmond's buyout looks canny

Voice Assistant, can you say ‘Kismet’? Turns out that when Microsoft completed its deal to buy Nuance Communications a little over a year ago for about $19.7 billion, the purchase may have been better than it anticipated at the time. Either that or part of a grand plan, because

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Nuance

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