central government
Can £160 million and the cloud fix the DWP’s dismal contact centres?
One DWP contact centre services provider reported a shocking 173 SLA breaches in a single year....
central government
One DWP contact centre services provider reported a shocking 173 SLA breaches in a single year....
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The worst RTGS outage in nearly a decade was resolved without too much loss of hair but will renew enthusiasm for a core settlement engine replacement due in 2024...
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Dell has been hit with a fine for misleading Australian customers about the discounts they might get when buying a new monitor with their PC purchase
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Microsoft says that flaws in the CODESYS SDK are leaving thousands of PLC units at risk of remote attack with potentially catastrophic consequences
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Intel's fix for a serious side-channel vulnerability in its CPUs could in some cases bring a significant performance slowdown
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Former FTX boss Sam Bankman-Fried is headed back to a New York jail after a judge found he had sought to tamper with the key witness in his case
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A Polish man believed to be behind the LolekHosted bulletproof hosting service has been indicted on multiple charges in the US
Google says its eSignature support for Docs and Drive has moved into the beta testing stage and will be open to test users
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The Biden Administration is asking for public input on ways to help secure open source software
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Zoom has opened a new 15,000 square foot facility in Holborn, London, touting the office as a hybrid work "Engagement Hub"
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Researchers say a hacking technique known as "kerberoasting" is becoming increasingly popular with cybercrime groups
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CISA has issued a warning over possible attacks on a denial-of-service vulnerability in .NET and Visual Studio, advising administrators to patch ASAP