DWP
A hard reset: UK’s digital “Pension Dashboard Programme” stumbles
Costs climb $54 million as government department calls for project owner to “develop a deliverable plan” with “robust governance”
central government
Can £160 million and the cloud fix the DWP’s dismal contact centres?
One DWP contact centre services provider reported a shocking 173 SLA breaches in a single year....
Featured
Job of the Week: CDIO, Department of Work and Pensions
You'll be looking after an IT budget of £1.4bn, and 50 million lines of code.
Enterprise IT
DWP goes to market for emergency IT payments infrastructure
The UK’s Department for Work and Pensions (DWP) is seeking a provider of emergency payment infrastructure to help make sure it can continue making 2.5 million payments daily worth some £3.7 billion per week. The new infrastructure should ensure it can continue making the payments to a
Enterprise IT
This government department pays out £3 billion weekly: What if its IT systems went down?
New DWP tender aims to make sure that that never happens...