DWP - The Stack

A hard reset: UK’s digital “Pension Dashboard Programme” stumbles

Costs climb $54 million as government department calls for project owner to “develop a deliverable plan” with “robust governance”

The Stack May 13, 2024

Can £160 million and the cloud fix the DWP’s dismal contact centres?

One DWP contact centre services provider reported a shocking 173 SLA breaches in a single year....

Edward Targett August 15, 2023

Job of the Week: CDIO, Department of Work and Pensions

Job of the Week: CDIO, Department of Work and Pensions

You'll be looking after an IT budget of £1.4bn, and 50 million lines of code.

Eliot Beer August 15, 2022

DWP goes to market for emergency IT payments infrastructure

DWP goes to market for emergency IT payments infrastructure

The UK’s Department for Work and Pensions (DWP) is seeking a provider of emergency payment infrastructure to help make sure it can continue making 2.5 million payments daily worth some £3.7 billion per week. The new infrastructure should ensure it can continue making the payments to a...

The Stack August 08, 2022