contracts

Thames Water is planning to outsource customer services and back office operations under a trio of contract opportunities worth up to £63 million. The water company, which serves 15 million customers, hopes that slicker digital services and improved levels of automation will help it support a turnaround programme amid a

Software will help track incidents. But much work still requires hand tools...

The FCA is spending £120m in three years to modernise its systems

England's largest utility by geographical area wants IaaS, PaaS hosting.

The UK's Financial Ombudsman Service -- which handles complaints from consumers about financial services ranging from wedding insurance to business loans  -- is in the market for a new managed IT services provider, as it continues a major modernisation project including the replacement of its on-premises data warehouse