ChatGPT
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Acquisitions
chatbots
conversational AI
Microsoft
Nuance
Nuance is taking ChatGPT to the contact centre: Redmond's buyout looks canny
Voice Assistant, can you say ‘Kismet’? Turns out that when Microsoft completed its deal to buy Nuance Communications a little over a year ago for about $19.7 billion, the purchase may have been better than it anticipated at the time. Either that or part of a grand plan, because...
Enterprise IT
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APIs
ChatGPT API lands: OpenAI bans use for dating apps or "high-risk gov't decision making"
OpenAI is making its ChatGPT API and Whisper API available to companies so they can incorporate the AI chatbot and speech-to-text capabilities into their products – Instacart, Snapchat and Spotify are all early adopters. ChatGPT API terms and conditions meanwhile emphasise that users can't deploy the ChatGPT API to...
Enterprise IT
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AI
layoffs
Microsoft
Microsoft fires 10,000, invests $10bn in 375-person OpenAI
Days after laying off over 10,000 people, Microsoft has invested a reported $10 billion in OpenAI -- a company with just 375 staff -- as Artificial Intelligence applications start to go mainstream Microsoft said it would move to “deploy OpenAI’s models across our consumer and enterprise products and...