chatbots
London transport organisation also "interested in any capabilities related to technology in contact centres that go beyond these five capabilities"
"While you cannot rely on a disclaimer to avoid your consumer protection responsibilities altogether, a clearly worded and conspicuous disclaimer goes a long way to educating consumers..."
Voice Assistant, can you say ‘Kismet’? Turns out that when Microsoft completed its deal to buy Nuance Communications a little over a year ago for about $19.7 billion, the purchase may have been better than it anticipated at the time. Either that or part of a grand plan, because
There's no shortage of platforms available to get building and...