Natwest launches new RAG chatbot pilot

Cloud-based ChatGPT 3.5 turbo as the underlying model, with NeuralSeek-powered RAG in support.

NatWest AI chatbot LLM

High street bank NatWest is launching a new generative AI-powered digital assistant, “Cora+”, to answer banking queries – using a Retrieval-Augmented Generation (RAG) approach in a 12-week pilot.